INTERNATIONAL SHIPPING & DELIVERY POLICY

International shipping costs are based on location – please contact us for shipping cost estimates.

Please note: Customs may charge you a tax (or other fees such as Brokerage fees) upon pickup of the product which is the buyer’s responsibility.

All international orders are shipped via DHL/ FedEx Express. We offer worldwide shipping to more than 220 countries and territories

International orders: 7-10 working days

All delivery times quoted on the Ella art Gallery website are estimates based on availability, normal processing and delivery times. Ella art Gallery may deliver items from the same order separately but will charge for postage and packing as per the original order.

Goods ordered will be delivered to the address given when the order was placed, subject to receipt of an order confirmation email, unless otherwise arranged with the gallery at the time of your order, for you to collect the order in person from the gallery.

Artwork will be sent by first class mail. Ella art Gallery will endeavor to deliver artwork within 7/10/ days of receiving your payment unless otherwise stated on the website, or advised by email from the gallery at time of purchase.

If there is no one available at the delivery address to accept delivery of couriered artwork, you will be notified of an alternative delivery date or place to collect the artwork. Ella art Gallery cannot accept responsibility for large goods that are returned to the courier office and remain uncollected.

A signature will be required on delivery for couriered and special delivery purchases. Receipt of a signature at the delivery address for any order will act as proof that the order has been delivered to you.

Once an edition is considered delivered responsibility for the edition, risk of damage or loss will pass to you and you shall be responsible for insuring the work.

If Ella art Gallery are unable to deliver your order within 30 days, the gallery will inform you as soon as possible and you will be entitled to cancel the order and obtain a full refund that will be paid to the credit or debit card with which you originally paid for your order.

Ella art Gallery is not liable for any loss or damage suffered by you through any unavoidable delay in delivery of an order. Ella art Gallery is not liable for any damage which occurs to an order after a delivery has been made.

If you have any questions regarding the above do not hesitate to contact us at info@ellagallery.com +973 1729 2815.